Terms & Conditions
Last updated: September 30, 2025
1. Acceptance of Terms
Welcome to Fire & Flour Pizzeria. By accessing or using canvasvoyagegarden.site (the “Site”) or placing an order by phone at +39 081 123 4567, you agree to these Terms & Conditions (“Terms”). If you do not agree, please do not use the Site or our services.
2. Eligibility
You must be capable of forming a legally binding agreement under the laws of Italy. If ordering for a group or on behalf of another, you confirm you are authorized to do so.
3. Menu, Ingredients, and Allergens
Our menu features pizzas, sides, desserts, and soft beverages such as juice or lemonade. Items, ingredients, and portion sizes may change without notice. Allergen and dietary information is provided for convenience and may not be exhaustive. Cross-contact can occur in a shared kitchen. If you have severe allergies, please call +39 081 123 4567 before ordering.
4. Orders and Availability
All orders are subject to acceptance and availability. We may refuse or cancel any order for reasons including suspected fraud, stock or ingredient shortages, or delivery limitations. If an item is unavailable, we may offer a comparable substitute or a refund.
5. Pricing and Payment
Prices are listed in € and may change at any time. Taxes, delivery fees, and service charges may apply. You agree to pay the total shown at checkout. We accept standard payment methods as indicated at checkout or by phone; cash may be accepted upon delivery or pickup where available. Promotional pricing cannot be combined unless expressly stated.
6. Delivery and Pickup
Delivery is available within designated areas of Naples, 80138, Italy. Estimated delivery times are guidelines and not guarantees. You are responsible for providing accurate delivery details and ensuring someone is available to receive the order. For pickup at Via dei Tribunali 32, Centro Storico, please bring order confirmation and be on time. Risk of loss passes to you upon delivery or pickup.
7. Cancellations and Refunds
You may request a cancellation by calling +39 081 123 4567 promptly after placing your order. If preparation has begun or the order is out for delivery, cancellation may not be possible. Refunds, credits, or replacements for issues such as incorrect items or quality concerns are provided at our reasonable discretion; please contact us within a reasonable time with order details.
8. Promotions and Gift Offers
Promotions, coupons, or loyalty offers are subject to specific terms, limited timeframes, and availability. We may modify or withdraw offers at any time. Misuse or duplication may void the promotion.
9. User Conduct
You agree not to misuse the Site, interfere with its operation, or submit unlawful, misleading, or harmful content. You will not use automated means to access the Site without permission.
10. Intellectual Property
All content on the Site, including logos, text, graphics, and photos, is owned by or licensed to Fire & Flour Pizzeria and protected by applicable laws. You may use the Site for personal, non-commercial purposes only and may not copy, modify, or distribute content without prior written consent.
11. Third-Party Services
The Site may link to third-party platforms (e.g., delivery partners or payment providers). We are not responsible for their content, policies, or actions. Your use of third-party services is at your own risk.
12. Disclaimer of Warranties
Services are provided “as is” and “as available.” We disclaim all warranties to the fullest extent permitted by law, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant uninterrupted or error-free operation.
13. Limitation of Liability
To the maximum extent permitted by law, Fire & Flour Pizzeria will not be liable for indirect, incidental, special, consequential, or punitive damages, or for lost data or business, arising from or related to your use of the Site or our services. Our total liability shall not exceed the amount you paid for the order giving rise to the claim.
14. Indemnification
You agree to indemnify and hold harmless Fire & Flour Pizzeria from any claims, damages, liabilities, and expenses arising out of your breach of these Terms or misuse of the Site or services.
15. Governing Law and Dispute Resolution
These Terms are governed by the laws of Italy. Courts located in Naples shall have exclusive jurisdiction, and venue shall be proper there. You agree to first attempt to resolve disputes informally by contacting us by phone.
16. Changes to Terms
We may update these Terms from time to time. Changes are effective upon posting on canvasvoyagegarden.site. Your continued use after changes means you accept the updated Terms.
17. Contact
For questions about these Terms or an order, please contact Fire & Flour Pizzeria at +39 081 123 4567 or visit Via dei Tribunali 32, Centro Storico, Naples, 80138, Italy. You may also review information on canvasvoyagegarden.site.